Your equipment configuration
The written offer identifies the selected model, material, finish, accessories and packing. Use it to compare the equipment and commercial terms before ordering.
Clear expectations.
Practical support.
From configuration to after-sales.
Define the equipment, inspection requirements and support arrangements in your order. Our export team brings those requirements into production-side communication.
Know what is included.
Your inspection requirements
Include the checks and records you need in your project brief: appearance, moving components, accessories and packing. The order documents set out the inspection scope, responsibilities and any agreed testing requirements.
Installation & everyday use
Installation and use videos are available. Follow the instructions for your selected model and include site access, water or power requirements in the project plan where relevant.
Parts-based after-sales support
After-sales support primarily uses shipped replacement parts. Contact the export team with your order reference, a description and photos or video of the issue. Warranty scope, parts coverage and shipping responsibilities follow the terms in your order.
Tell us what matters to your project.
Share your intended use, destination and inspection priorities with the export team.
Discuss your requirements ↗